{"id":10863,"date":"2023-05-12T15:28:00","date_gmt":"2023-05-12T13:28:00","guid":{"rendered":"https:\/\/viviumdigitalawards.be\/reussir-limplementation-de-nouveaux-outilssuccesvol-nieuwe-tools-implementeren\/non-categorise\/"},"modified":"2025-11-13T15:52:21","modified_gmt":"2025-11-13T13:52:21","slug":"reussir-limplementation-de-nouveaux-outilssuccesvol-nieuwe-tools-implementeren","status":"publish","type":"post","link":"https:\/\/viviumdigitalawards.be\/fr\/reussir-limplementation-de-nouveaux-outilssuccesvol-nieuwe-tools-implementeren\/news\/","title":{"rendered":"R\u00e9ussir l\u2019impl\u00e9mentation de nouveaux outils"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><em>Ing\u00e9nieux tous les outils propos\u00e9s par les insurtechs, mais comment choisir celui qui vous convient ? Et apr\u00e8s, comment l\u2019impl\u00e9menter et \u00e9valuer son impact au sein de votre agence ? A l\u2019occasion d\u2019une table ronde, voil\u00e0 pr\u00e9cis\u00e9ment la question pos\u00e9e par Lieven De Clercq, directeur commercial chez Vivium, \u00e0 trois courtiers bien rod\u00e9s dans l\u2019impl\u00e9mentation de nouveaux outils.  <\/em><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Dans le panel de courtiers<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Steven Uyttersprot de Group Fidura int\u00e8gre avec succ\u00e8s Louise et e-GOR dans le fonctionnement de son bureau.<\/li>\n\n\n\n<li>Gaylord Mangiacotti de Bougard Assurances est pleinement convaincu du bien-fond\u00e9 de la digitalisation de ses agences, et a d\u00e9ploy\u00e9 diff\u00e9rents outils avec succ\u00e8s.<\/li>\n\n\n\n<li>Bart Verbrugge de Kantoor Verbrugge est parti en qu\u00eate d\u2019un syst\u00e8me CRM il y a 14 ans. Il utilise MyFaro depuis 4 ans environ. <\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Comment choisir un outil ?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">La table ronde d\u00e9bute par quelques conseils pratiques permettant de choisir l\u2019outil ad\u00e9quat :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ne vous laissez pas s\u00e9duire par l\u2019outil le plus complet, mais examinez les fonctions dont vous avez r\u00e9ellement besoin.<\/li>\n\n\n\n<li>V\u00e9rifiez la compl\u00e9mentarit\u00e9 du nouvel outil avec vos syst\u00e8mes existants.<\/li>\n\n\n\n<li>Enfin, proc\u00e9dez \u00e0 une \u00e9valuation r\u00e9aliste du co\u00fbt. Un outil que vous utilisez quotidiennement peut co\u00fbter plus cher qu\u2019un outil que vous n\u2019utilisez qu\u2019une fois par mois. <\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Comment obtenir l\u2019adh\u00e9sion de toute votre \u00e9quipe ?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Le panel convient qu\u2019il est extr\u00eamement important d\u2019impliquer les collaborateurs. Laissez-les partager leurs id\u00e9es dans le cadre du processus de choix. Soyez \u00e9galement attentifs \u00e0 la gestion du changement, car il faut un bon \u00e9quilibre dans la vitesse \u00e0 laquelle il est mis en \u0153uvre. Trop rapide ou trop lent, les collaborateurs risquent de renoncer, alors qu\u2019ils sont garants du succ\u00e8s de l\u2019impl\u00e9mentation.    <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Gaylord Mangiacotti a test\u00e9 deux outils diff\u00e9rents au sein de son \u00e9quipe. Pour chaque outil, il a choisi un ambassadeur qui travaille avec l\u2019outil et peut soutenir l\u2019\u00e9quipe \u00e0 un stade ult\u00e9rieur. Bart Verbrugge travaille \u00e9galement avec un responsable et encourage le partage mutuel de conseils. \u00ab L\u2019information et le retour d\u2019information sur l\u2019outil utilis\u00e9 doivent vraiment venir de l\u2019\u00e9quipe, car en tant que g\u00e9rant, vous n\u2019avez pas toujours une vue d\u2019ensemble de la situation. \u00bb  <\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-93f1de9e wp-block-columns-is-layout-flex\" style=\"margin-top:70px;margin-bottom:70px\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full has-custom-border\"><img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"600\" src=\"https:\/\/viviumdigitalawards.be\/wp-content\/uploads\/2025\/11\/dgtl-465-800x600-1.jpg\" alt=\"\" class=\"wp-image-10851\" style=\"border-style:none;border-width:0px;border-radius:20px\" srcset=\"https:\/\/viviumdigitalawards.be\/wp-content\/uploads\/2025\/11\/dgtl-465-800x600-1.jpg 800w, https:\/\/viviumdigitalawards.be\/wp-content\/uploads\/2025\/11\/dgtl-465-800x600-1-300x225.jpg 300w, https:\/\/viviumdigitalawards.be\/wp-content\/uploads\/2025\/11\/dgtl-465-800x600-1-768x576.jpg 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading\"><br><strong>Comment assurer une transition en douceur ?<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Lancez-vous, tout simplement, conseille le panel. Il est impossible de tout impl\u00e9menter avant de commencer. Int\u00e9grez par exemple d\u2019abord vos principaux clients dans le syst\u00e8me, et d\u00e9marrez sur cette base. Recueillez petit \u00e0 petit les r\u00e9actions de vos collaborateurs et de vos clients, et d\u00e9ployez l\u2019outil au fur et \u00e0 mesure. Pr\u00e9voyez une solution de secours pour le cas o\u00f9 le nouveau syst\u00e8me ne fonctionne pas.    <\/p>\n<\/div>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading\">5 enseignements<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Continuez \u00e0 vous concentrer sur l\u2019aspect humain et \u00e0 aider les clients. Ne perdez surtout pas de temps inutilement derri\u00e8re votre \u00e9cran. Les outils sont des soutiens importants pour atteindre cet objectif. <\/li>\n\n\n\n<li>Il existe un outil adapt\u00e9 aux besoins de l\u2019agence de chaque courtier.<\/li>\n\n\n\n<li>Concentrez-vous sur l\u2019adoption d\u2019un outil dans votre agence et sur son impact sur l\u2019\u00e9quipe.<\/li>\n\n\n\n<li>Une transparence saine sur les outils utilis\u00e9s garantit une concurrence saine entre les insurtechs.<\/li>\n\n\n\n<li>Les outils constituent une aide pr\u00e9cieuse, mais ce sont les personnes qui font la diff\u00e9rence.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Int\u00e9ress\u00e9(e) par les solutions propos\u00e9es ? Apprenez-en plus sur les insurtechs en question sur la page <g id=\"gid_0\">Outils<\/g>. Consultez \u00e9galement r\u00e9guli\u00e8rement notre site web et suivez l\u2019info au plus pr\u00e8s.  <\/p>\n","protected":false},"excerpt":{"rendered":"<p>Ing\u00e9nieux tous les outils propos\u00e9s par les insurtechs, mais comment choisir celui qui vous convient ? Et apr\u00e8s, comment l\u2019impl\u00e9menter et \u00e9valuer son impact au sein de votre agence ? A l\u2019occasion d\u2019une table ronde, voil\u00e0 pr\u00e9cis\u00e9ment la question pos\u00e9e par Lieven De Clercq, directeur commercial chez Vivium, \u00e0 trois courtiers bien rod\u00e9s dans l\u2019impl\u00e9mentation [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":10867,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[28],"tags":[],"class_list":["post-10863","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>R\u00e9ussir l\u2019impl\u00e9mentation de nouveaux outils | Vivium Digital Awards<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/viviumdigitalawards.be\/fr\/reussir-limplementation-de-nouveaux-outilssuccesvol-nieuwe-tools-implementeren\/news\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"R\u00e9ussir l\u2019impl\u00e9mentation de nouveaux outils | Vivium Digital Awards\" \/>\n<meta property=\"og:description\" content=\"Ing\u00e9nieux tous les outils propos\u00e9s par les insurtechs, mais comment choisir celui qui vous convient ? 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A l\u2019occasion d\u2019une table ronde, voil\u00e0 pr\u00e9cis\u00e9ment la question pos\u00e9e par Lieven De Clercq, directeur commercial chez Vivium, \u00e0 trois courtiers bien rod\u00e9s dans l\u2019impl\u00e9mentation [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/viviumdigitalawards.be\/fr\/reussir-limplementation-de-nouveaux-outilssuccesvol-nieuwe-tools-implementeren\/news\/\" \/>\n<meta property=\"og:site_name\" content=\"Vivium Digital Awards\" \/>\n<meta property=\"article:published_time\" content=\"2023-05-12T13:28:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-11-13T13:52:21+00:00\" \/>\n<meta property=\"og:image\" content=\"http:\/\/viviumdigitalawards.be\/wp-content\/uploads\/2023\/05\/dgtl-467-1920x1030-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t<meta property=\"og:image:height\" content=\"1030\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" 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