{"id":10898,"date":"2023-05-02T14:33:00","date_gmt":"2023-05-02T12:33:00","guid":{"rendered":"https:\/\/viviumdigitalawards.be\/vous-voulez-plus-de-temps-pour-donner-des-conseils-personnalises-adoptez-la-technologie\/non-categorise\/"},"modified":"2025-11-04T16:44:07","modified_gmt":"2025-11-04T14:44:07","slug":"vous-voulez-plus-de-temps-pour-donner-des-conseils-personnalises-adoptez-la-technologie","status":"publish","type":"post","link":"https:\/\/viviumdigitalawards.be\/fr\/vous-voulez-plus-de-temps-pour-donner-des-conseils-personnalises-adoptez-la-technologie\/news\/","title":{"rendered":"Vous voulez plus de temps pour donner des conseils personnalis\u00e9s ? Adoptez la technologie !"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><em>Les donn\u00e9es (des clients) sont la base de toute assurance. Elles arrivent par support papier, par e-mail ou via WhatsApp. Maarten Callaert (Paperbox), Niels Van Weereld (Metamaze), Beno\u00eet Decoene (Penbox) et Julie Poletto (Assurances de l\u2019M) se sont r\u00e9unis avec Koen Van Kerckhoven (manager EB chez Vivium) pour discuter de la mani\u00e8re dont les outils digitaux facilitent la vie d\u2019un courtier.  <\/em><\/p>\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><\/p>\n<\/blockquote>\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-93f1de9e wp-block-columns-is-layout-flex\" style=\"margin-top:70px;margin-bottom:70px\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading\">Automatiser pour gagner du temps<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Les insurtechs facilitent la vie du courtier, puisque les technologies intelligentes assument une partie du travail administratif. Niels Van Weereld : \u00ab La technologie peut vous d\u00e9charger des t\u00e2ches administratives et r\u00e9p\u00e9titives. Il ne s\u2019agit pas de prendre la place des collaborateurs, mais bien de les seconder. \u00bb Beno\u00eet Decoene ajoute :   <\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>\u00ab Si une technologie vous permet de gagner du temps et de proposer une meilleure exp\u00e9rience client, foncez ! \u00bb<\/em><\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><\/p>\n<\/blockquote>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full has-custom-border\"><img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"600\" src=\"https:\/\/viviumdigitalawards.be\/wp-content\/uploads\/2025\/11\/ViviumDigitalAwards_2023_373-800x600-1.jpg\" alt=\"\" class=\"wp-image-10872\" style=\"border-style:none;border-width:0px;border-radius:20px\" srcset=\"https:\/\/viviumdigitalawards.be\/wp-content\/uploads\/2025\/11\/ViviumDigitalAwards_2023_373-800x600-1.jpg 800w, https:\/\/viviumdigitalawards.be\/wp-content\/uploads\/2025\/11\/ViviumDigitalAwards_2023_373-800x600-1-300x225.jpg 300w, https:\/\/viviumdigitalawards.be\/wp-content\/uploads\/2025\/11\/ViviumDigitalAwards_2023_373-800x600-1-768x576.jpg 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/figure>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-93f1de9e wp-block-columns-is-layout-flex\" style=\"margin-top:70px;margin-bottom:70px\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full has-custom-border\"><img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"600\" src=\"https:\/\/viviumdigitalawards.be\/wp-content\/uploads\/2025\/11\/ViviumDigitalAwards_2023_373-800x600-1.jpg\" alt=\"\" class=\"wp-image-10872\" style=\"border-style:none;border-width:0px;border-radius:20px\" srcset=\"https:\/\/viviumdigitalawards.be\/wp-content\/uploads\/2025\/11\/ViviumDigitalAwards_2023_373-800x600-1.jpg 800w, https:\/\/viviumdigitalawards.be\/wp-content\/uploads\/2025\/11\/ViviumDigitalAwards_2023_373-800x600-1-300x225.jpg 300w, https:\/\/viviumdigitalawards.be\/wp-content\/uploads\/2025\/11\/ViviumDigitalAwards_2023_373-800x600-1-768x576.jpg 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading\">Cela vaut la peine d\u2019adopter la technologie<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Les outils digitaux prennent en charge des t\u00e2ches simples, mais chronophages. Comme convertir le contenu d\u2019un e-mail entrant en point concret d\u2019un ordre du jour, ou traiter et centraliser automatiquement les documents. Bien entendu, ils ont des limites. \u00ab Mais l\u2019aspect positif \u00bb, explique Maarten Callaert, \u00ab c\u2019est que les possibilit\u00e9s de la technologie s\u2019arr\u00eatent souvent l\u00e0 o\u00f9 commencent les points forts de l\u2019humain. \u00bb En vous faisant gagner du temps, les outils vous permettent de vous concentrer sur l\u2019essentiel : assister les clients de mani\u00e8re personnalis\u00e9e.    <\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><\/p>\n<\/blockquote>\n<\/div>\n<\/div>\n\n<h3 class=\"wp-block-heading\">Ces insurtechs dans le panel<\/h3>\n\n<ul class=\"wp-block-list\">\n<li><strong>Paperbox <\/strong>convertit le contenu des e-mails et du courrier entrants en point concret d\u2019un ordre du jour, et enregistre automatiquement la pi\u00e8ce sous le sinistre ou contrat correspondant.<\/li>\n\n\n\n<li><strong>Metamaze <\/strong>automatise le traitement des documents et e-mails sur base de l\u2019intelligence artificielle.<\/li>\n\n\n\n<li><strong>Penbox <\/strong>permet de centraliser toutes les informations et tous les documents provenant des e-mails et des messages WhatsApp.<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\"><em>Int\u00e9ress\u00e9(e) par les solutions propos\u00e9es ? Apprenez-en plus sur les insurtechs en question sur l<g id=\"gid_0\">a page Outils.<\/g> Consultez \u00e9galement r\u00e9guli\u00e8rement notre site web et suivez l\u2019info au plus pr\u00e8s.  <\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Les donn\u00e9es (des clients) sont la base de toute assurance. Elles arrivent par support papier, par e-mail ou via WhatsApp. Maarten Callaert (Paperbox), Niels Van Weereld (Metamaze), Beno\u00eet Decoene (Penbox) et Julie Poletto (Assurances de l\u2019M) se sont r\u00e9unis avec Koen Van Kerckhoven (manager EB chez Vivium) pour discuter de la mani\u00e8re dont les outils [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":10903,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[28],"tags":[],"class_list":["post-10898","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Vous voulez plus de temps pour donner des conseils personnalis\u00e9s ? Adoptez la technologie ! | Vivium Digital Awards<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/viviumdigitalawards.be\/fr\/vous-voulez-plus-de-temps-pour-donner-des-conseils-personnalises-adoptez-la-technologie\/news\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Vous voulez plus de temps pour donner des conseils personnalis\u00e9s ? Adoptez la technologie ! | Vivium Digital Awards\" \/>\n<meta property=\"og:description\" content=\"Les donn\u00e9es (des clients) sont la base de toute assurance. Elles arrivent par support papier, par e-mail ou via WhatsApp. Maarten Callaert (Paperbox), Niels Van Weereld (Metamaze), Beno\u00eet Decoene (Penbox) et Julie Poletto (Assurances de l\u2019M) se sont r\u00e9unis avec Koen Van Kerckhoven (manager EB chez Vivium) pour discuter de la mani\u00e8re dont les outils [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/viviumdigitalawards.be\/fr\/vous-voulez-plus-de-temps-pour-donner-des-conseils-personnalises-adoptez-la-technologie\/news\/\" \/>\n<meta property=\"og:site_name\" content=\"Vivium Digital Awards\" \/>\n<meta property=\"article:published_time\" content=\"2023-05-02T12:33:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-11-04T14:44:07+00:00\" \/>\n<meta property=\"og:image\" content=\"http:\/\/viviumdigitalawards.be\/wp-content\/uploads\/2023\/05\/ViviumDigitalAwards_2023_369-1800x1200-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1800\" \/>\n\t<meta property=\"og:image:height\" content=\"1200\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"haudenhuyse anouk\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\" \/>\n\t<meta name=\"twitter:data1\" content=\"haudenhuyse anouk\" \/>\n\t<meta name=\"twitter:label2\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/viviumdigitalawards.be\\\/fr\\\/vous-voulez-plus-de-temps-pour-donner-des-conseils-personnalises-adoptez-la-technologie\\\/news\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/viviumdigitalawards.be\\\/fr\\\/vous-voulez-plus-de-temps-pour-donner-des-conseils-personnalises-adoptez-la-technologie\\\/news\\\/\"},\"author\":{\"name\":\"haudenhuyse anouk\",\"@id\":\"https:\\\/\\\/viviumdigitalawards.be\\\/fr\\\/#\\\/schema\\\/person\\\/7596032eb4c236c507222ecee9a5e6b7\"},\"headline\":\"Vous voulez plus de temps pour donner des conseils personnalis\u00e9s ? 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